Shipping policy

1. Order Processing

  • Orders are processed within 1–3 business days

  • Orders are not shipped or delivered on weekends or public holidays

  • In case of high order volume, processing may be slightly delayed

2. Shipping Time

  • Estimated delivery time: 3–7 business days across India

  • Delivery times may vary depending on your location

Note: Delays can occur due to courier issues, weather, or high demand

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.

  • No hidden charges at checkout

4. Cash on Delivery (COD)

  • COD is available on selected orders

  • Our team may contact you via phone or WhatsApp for order confirmation

  • Unverified COD orders may be cancelled

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email

  • You can track your order in real time

6. Delivery Issues

If you face any issues with delivery:

  • Contact us within 48 hours of delivery

  • Provide order ID and details of the issue

7. Incorrect Address

  • Please ensure your shipping address is correct at checkout

  • We are not responsible for orders delivered to incorrect addresses provided by customers

8. Failed Deliveries

  • If delivery fails due to customer unavailability or incorrect details:

    • Re-delivery may be attempted

    • Additional shipping charges may apply

9. Lost or Damaged Packages

  • If your package is lost or arrives damaged:

    • Contact us within 48 hours with proof (photos/videos)

    • We will offer a replacement or refund after verification

10. Contact Information

For shipping-related queries:

📧 [Rylomartshop@gmail.com]

By placing an order, you agree to this Shipping Policy.